รายละเอียดตำแหน่งงาน
รายละเอียดงาน
Plan, organise, coordinate and supervise the work of the Admissions Office to keep operations running smoothly
หน้าที่ความรับผิดชอบ
- Plan, organise, coordinate and supervise the work of the Admissions Office to keep operations running smoothly
- Lead and motivate the team: set clear performance expectations, run regular training and give feedback
- Oversee daily operations and ensure departmental goals align with the institution's overall objectives
- Work with senior management and other departments on recruitment and enrolment strategy
- Handle enquiries, address concerns and resolve problems efficiently and professionally
- Ensure a high level of service to prospective students, parents and other stakeholders
- Coordinate with marketing, student services and finance for a unified approach to admissions and enrolment
- Foster collaboration between teams to improve recruitment and support student retention
- Analyse key performance metrics and prepare managerial reports on the admissions process, trends and outcomes
- Present data-driven insight and recommendations to management
- Continuously assess and improve admissions processes and systems
- Identify opportunities to streamline operations, reduce cost and improve the student experience
คุณสมบัติ
- Bachelor's or Master's degree in Business, Communications, Nonprofit Management or a related field (or equivalent experience)
- 10+ years of experience, preferably including leadership roles, with good leadership skills
- Excellent English (reading, writing and speaking)
- Strong strategic thinking and communication skills
- Interpersonal, customer service, problem-solving and critical thinking skills
- Proficiency in Microsoft Office, especially Excel
- Attention to detail, accuracy and quality of work